Category Archives: Building Blocks

Measuring Empathy for Accessibility

After my previous blog on the Two Pillars of Accessibility I was asked on LinkedIn from a peer in the accessibility field how a program could measure and report the empathy pillar of an accessibility program i.e. how much does your company care about accessibility. Measuring the impact of accessibility is relatively easy — you can track […]

Two Pillars of Accessibility Programs

There are two key pillars of any accessibility program and both are absolutely critical to ensure that your program can not only scale, but solve for the company’s needs for accessibility. In this article I’ll go into both Pillars of a successful accessibility program: Empathy (aka the caring and understanding), and Implementation (aka the actual […]